Returns & Exchanges
At Our Generation, we want you to love your style; if you are not completely satisfied, you can return your items within 30 days of delivery for a full refund or exchange. All returned apparel must be in its original, unworn condition with all tags still attached.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Download and print the prepaid shipping label provided at the end of the return request process.
- 3.Pack Your Items
Securely pack the fashion items in their original packaging and attach the printed shipping label to the outside of the box.
- 4.Drop Off and Track
Drop off your package at any authorized carrier location and keep your tracking number to monitor your refund status.