Returns & Exchanges

At Our Generation, we want you to love your style; if you are not completely satisfied, you can return your items within 30 days of delivery for a full refund or exchange. All returned apparel must be in its original, unworn condition with all tags still attached.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Print Your Label

    Download and print the prepaid shipping label provided at the end of the return request process.

  • 3.
    Pack Your Items

    Securely pack the fashion items in their original packaging and attach the printed shipping label to the outside of the box.

  • 4.
    Drop Off and Track

    Drop off your package at any authorized carrier location and keep your tracking number to monitor your refund status.